Last updated: September 2026

Barre Fitness respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Barre Fitness collects, uses, stores and discloses personal information when you use our website, purchase products, make a booking, participate in our services or otherwise communicate with us.

For the purposes of this Privacy Policy, “Barre Fitness”, “we”, “us” and “our” refer to Barre Fitness.

Website: barrefitness.co.nz
Email: sam@barrefitness.co.nz
Phone: 021 339 879
Location: Pokeno, New Zealand

We handle personal information in accordance with the Privacy Act 2020 and other applicable New Zealand privacy requirements.

1. INFORMATION WE MAY COLLECT

The personal information we collect depends on how you interact with Barre Fitness.

This may include:

Contact Information

• your name;
• email address;
• telephone number;
• billing and delivery address; and
• other contact details you provide to us.

Order & Payment Information

When you purchase products or services, we may collect information relating to:

• products or services purchased;
• order history;
• billing information;
• payment status;
• refunds or returns; and
• delivery information.

Payments may be processed through third-party payment providers. Barre Fitness does not necessarily receive or store your full credit or debit card details.

Booking & Client Information

If you book a class, personal training session, consultation, body composition scan or another Barre Fitness service, we may collect information such as:

• your contact details;
• booking history;
• attendance information;
• purchased passes or services;
• appointment notes; and
• information reasonably required to provide the service.

Health, Fitness & Wellness Information

Where relevant to the services you choose to receive, we may collect information relating to your health, fitness or wellbeing.

This may include information you voluntarily provide regarding:

• injuries or physical limitations;
• medical conditions relevant to exercise or wellness services;
• medications where relevant;
• allergies or sensitivities;
• fitness and wellness goals;
• lifestyle information;
• nutrition information;
• height and weight;
• body measurements; and
• other information reasonably necessary to provide the service you have requested.

We only ask for health-related information where we consider it relevant to providing our services safely and appropriately.

Body Composition Information

If you undertake an Evolt or other body composition scan through Barre Fitness, information generated by the scan may include measurements and estimates such as:

• body weight;
• body fat percentage;
• lean body mass;
• muscle mass;
• visceral fat indicators;
• metabolic information; and
• other measurements produced by the scanning system.

These results may constitute sensitive personal information and will be treated accordingly.

Website Information

When you use our website, certain technical information may be collected automatically by our website or service providers.

This may include:

• IP address;
• browser type;
• device information;
• pages viewed;
• date and time of visits;
• referring websites; and
• general website usage information.

2. HOW WE COLLECT PERSONAL INFORMATION

We generally collect personal information directly from you when you:

• make an online purchase;
• create an account;
• book a service;
• complete a client or health questionnaire;
• undertake a body composition scan;
• participate in coaching, personal training or another service;
• contact us by email, telephone, website form or social media;
• subscribe to communications;
• participate in a promotion or survey; or
• otherwise provide information to us.

In some circumstances, information may be collected through a service provider that you use to interact with Barre Fitness, such as a booking platform, payment provider, e-commerce platform or body composition scanning system.

Where we collect personal information about you from someone or somewhere other than you directly, we will comply with applicable notification requirements under New Zealand privacy law.

3. WHY WE COLLECT YOUR INFORMATION

We may use personal information for purposes including:

• processing and fulfilling online orders;
• arranging shipping and delivery;
• processing payments, refunds and returns;
• managing bookings and appointments;
• providing fitness, coaching, wellness and body composition services;
• communicating with you about your bookings, orders or services;
• maintaining appropriate client records;
• providing customer support;
• improving our services and website;
• managing our business and administrative requirements;
• maintaining the security and integrity of our website and systems;
• complying with legal obligations; and
• contacting you about Barre Fitness products, services or updates where you have agreed to receive those communications or where otherwise permitted by law.

We will not use personal information for an unrelated purpose unless this is permitted by law or we obtain appropriate authorisation where required.

4. HEALTH & BODY COMPOSITION INFORMATION

Barre Fitness recognises that health, fitness and body composition information can be particularly personal.

We take reasonable steps to protect this information from unauthorised access, use or disclosure.

Health and body composition information will generally only be used for purposes connected with the service for which it was collected, including assisting us in providing appropriate fitness, wellness, coaching or body composition services.

We will not sell your identifiable health or body composition information.

We will not disclose identifiable health information to third parties except where:

• it is reasonably necessary to provide a service you have requested;
• you have authorised the disclosure;
• a service provider is processing information on our behalf;
• disclosure is permitted or required by law; or
• another lawful basis for disclosure applies.

5. PROVIDING YOUR INFORMATION

In most circumstances, providing personal information to Barre Fitness is voluntary.

However, certain information may be required for us to provide a particular product or service.

For example, we may need:

• your delivery address to send an online order;
• your contact details to manage an appointment;
• payment information to complete a purchase; or
• relevant health information to determine whether an exercise service can be provided safely.

If you choose not to provide information that is reasonably necessary for a particular service, we may be unable to provide that service or complete your transaction.

6. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may disclose personal information to third parties where reasonably necessary to operate Barre Fitness or provide a service to you.

These may include:

• website and e-commerce service providers;
• payment processors;
• booking platforms;
• courier and delivery companies;
• email and communication providers;
• cloud storage and software providers;
• body composition scanning platforms;
• IT and website support providers;
• accountants, professional advisers or contractors where reasonably necessary; and
• government, regulatory or law-enforcement agencies where disclosure is required or permitted by law.

We aim to provide third parties only with information reasonably necessary for them to perform the relevant service.

Some service providers may store or process information outside New Zealand. Where applicable, we will take reasonable steps to ensure that overseas disclosure and processing is handled in accordance with New Zealand privacy requirements.

7. PAYMENT INFORMATION

Online payments may be processed by third-party payment providers.

When you make a payment, your payment information may be collected directly by that provider and will be subject to the provider’s security and privacy practices.

Barre Fitness does not intentionally store complete credit or debit card numbers unless this is necessary and handled through an appropriately secure payment system.

8. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help websites operate effectively and provide information about how visitors use a website.

Cookies may be used to:

• remember preferences;
• maintain shopping-cart functionality;
• facilitate online checkout;
• understand website traffic and usage;
• improve website performance; and
• support other website functions.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of our website function.

Where third-party analytics or marketing tools are used, those providers may also collect information in accordance with their own privacy policies.

9. EMAIL & MARKETING COMMUNICATIONS

Where you have subscribed to receive news, offers or marketing communications from Barre Fitness, we may use your contact details to send those communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.

We may still contact you where necessary regarding an existing booking, order, payment, account or service, even if you have opted out of marketing communications.

10. PHOTOGRAPHS, VIDEO & SOCIAL MEDIA

From time to time, Barre Fitness may take photographs or video during classes, events or other activities for promotional or social-media purposes.

Where appropriate, we will seek permission before using identifiable images for promotional purposes.

If you do not wish to appear in photographs or video, please let us know.

Information you choose to post publicly on Barre Fitness social-media pages or other public platforms may be visible to other users of those platforms.

11. STORAGE & SECURITY

Barre Fitness takes reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.

Personal information may be stored electronically, in cloud-based systems, through third-party platforms or, where necessary, in physical records.

We use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information we hold.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, for legitimate business or record-keeping purposes, or as required by law.

When personal information is no longer reasonably required, we may securely delete, destroy or anonymise it.

Different types of information may be retained for different periods depending on their purpose and any applicable legal requirements.

13. ACCESSING OR CORRECTING YOUR INFORMATION

You have rights under New Zealand privacy law to request access to personal information we hold about you and to request correction if you believe that information is inaccurate.

If you would like to access or correct your information, please contact:

sam@barrefitness.co.nz

We may need to verify your identity before providing access to personal information.

There may be limited circumstances in which we are permitted by law to withhold certain information.

14. PRIVACY BREACHES

If Barre Fitness becomes aware of a privacy breach involving personal information, we will assess the breach and take appropriate steps to minimise potential harm.

Where a privacy breach is notifiable under the Privacy Act 2020, we will notify the Office of the Privacy Commissioner and affected individuals as required by law.

15. CHILDREN & YOUNG PEOPLE

Where Barre Fitness provides a service to a child or young person, we may collect information reasonably necessary to provide that service safely and appropriately.

Depending on the child’s age and the nature of the service, information may be provided by or communicated with a parent or legal guardian.

We will take particular care when handling personal information relating to children and young people.

16. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

Barre Fitness is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information to that provider.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.

The current version will be published on our website together with the date it was last updated.

18. PRIVACY QUESTIONS OR CONCERNS

If you have a question, request or concern regarding your personal information or this Privacy Policy, please contact:

Barre Fitness
Pokeno, New Zealand
Privacy Contact: Samantha Etzel
Email: sam@barrefitness.co.nz
Phone: 021 339 879
Website: barrefitness.co.nz

We will endeavour to respond to privacy concerns promptly and appropriately.

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner in New Zealand.

19. APPLICABLE LAW

This Privacy Policy is governed by the laws of New Zealand, including the Privacy Act 2020 and any other privacy requirements that apply to the information or services concerned.